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klax IQ included$0.59 additional resolutionNo double charging

Pricing built for the work.
Not a growing seat tax.

A predictable workspace subscription with generous teammates, included customer conversations, and successful klax IQ resolutions priced below the common $0.85–$1.50 market range.

01 Human and AI teammates together02 Pay AI for successful resolutions03 Never pay two overages for one conversation
CHOOSE YOUR WORKSPACE

Start with the capacity you need.

Every plan has the same AI-first foundation. Annual plans save 15%, while monthly plans keep the commitment flexible.

01

Launch

AI-first customer operations for smaller ecommerce teams.

$67/month annually
$79 monthly
Start 14-day trial
Included in Launch
  • 3 teammates and 1 Shopify store
  • 750 customer conversations
  • 100 klax IQ resolutions
  • Shared inbox, knowledge and macros
  • Live chat widget and mobile access
  • $0.59 per additional klax IQ resolution
03

Scale

High-volume AI customer operations across stores and teams.

$509/month annually
$599 monthly
Start 14-day trial
Included in Scale
  • 25 teammates and 10 stores
  • 10,000 customer conversations
  • 1,500 klax IQ resolutions
  • AI Supervisor and multi-brand operations
  • Priority support and migration assistance
  • $0.59 per additional klax IQ resolution
04

Enterprise

Custom scale, security, onboarding and service commitments.

Customannual agreement
Talk to sales
Included in Enterprise
  • Custom volume, brands and permissions
  • SSO, SCIM and contractual SLA options
  • Dedicated onboarding and success
  • Custom integrations and retention terms
  • Negotiated usage commitments
ONE PLAN. THE COMPLETE WORKSPACE.

Pay for customer operations.
Not a pile of add-ons.

klaxify combines the inbox, intelligence, commerce context, and guardrails. Your subscription covers the workspace; usage scales only when customer volume or successful AI resolutions grow.

🧠KLAX IQOne intelligent workspace
HELPDESKConversations togetherInbox, routing, macros, notes, history
INTELLIGENCEAnswers grounded in contextKnowledge, memory, intent, customer signals
COMMERCEActions, not just wordsOrders, tracking, refunds, cancellations
GUARDRAILSYour rules stay in controlValidation, limits, approvals, audit trails
COMPARE PLANS

Find the right operating level.

Move up for more volume, stores, governance, and operational intelligence. Clear overages absorb temporary peaks without forcing an immediate upgrade.

CapabilityLaunchGrowthScaleEnterprise
Shared ecommerce inbox
Named AI employees
Included conversations7503,00010,000Custom
Included klax IQ resolutions1005001,500Custom
Smart macros and knowledge
Shopify support workflowsTest
Live chat builderPreview
Plugin ecosystemCoreFullFullCore
Advanced governance
COMMON QUESTIONS

Clear before you commit.

Start with a working helpdesk and choose more capacity only when the operation needs it.

Can I test the actual workspace before paying?+

Yes. Every self-serve plan starts with a 14-day trial using a real tenant-isolated workspace, sample support data, an inbox, klax IQ configuration, and macros.

What happens when I exceed a plan allowance?+

Additional human-handled conversations are $0.15 and additional successful klax IQ resolutions are $0.59. The same conversation is never charged both overages. Usage alerts help you control the bill before a limit is reached.

Does klaxify charge for every human agent?+

Each plan includes a generous number of teammates. Additional active teammates are $20 per month instead of requiring the entire workspace to move plans.

Can I connect Shopify and bring order data into conversations?+

Yes. Paid plans are designed for live ecommerce operations, with order, customer, product, tracking, and subscription context beside the ticket.

Can AI take actions without approval?+

You decide. Every AI employee has its own allowed actions and approval mode. Sensitive commerce actions can always require human review.

CUSTOMER OPERATIONS THAT FINISH THE WORK

Put klax IQ in the queue for 14 days.

Use a real workspace with sample ecommerce conversations before connecting your store.